Pricing is for both Residential and Business Services, other companies charge more for businesses.
I do not charge travel time unless you are 30+ miles away from Media, PA.
General Service Calls
Most general service calls take no more than an hour to complete.
These types of services do not require the computer to be taken off-site for advanced repairs.
Generally, the following are common jobs that fall under this category:
* Minor Fixes: Including popups from spyware, browsers crashes, and more
* Wireless Internet: Installation & Configuration of routers, extenders, repeaters
* Printers/Copiers/Fax: Troubleshooting & Installation
* High Speed Internet Installation
* Minor Upgrades: DVD Burners, RAM, Additional Hard Drives
* To-Do Lists
General in house service calls are billed at $50 for the 1st hour and $40 per additional hour, billed in half hour increments.
Off-Site Service Calls
The following repairs require the computer to be taken off site.
Most of these repairs can take up to 4 or 5 hours. More corrupted systems can take more.
The usual turnaround time is 1-2 days depending on workload, and the prices listed are for this standard service.
If you need your computer returned faster, I offer a guaranteed overnight service for an additional $50.
All computers taken off site will be updated and optimized at no additional charge!
* Viruses, Crashes, Unbootable Systems, Freezing, Hardware Errors Computer is infected
* Computer will not boot up
* Blue Screen of Death (BSOD) Errors
* Hard drive replacements or major hardware upgrades
* Advanced diagnostics & troubleshooting
Off site service calls are billed at $50 for the 1st hour and $40 per additional hour, billed in half hour increments.
Complete Reformat / Reinstallation
Sometimes it is necessary to reformat and reinstall your operating system.
This can result from certain viruses, hard drive corruption, or badly damaged operating systems.
This process can be done on or off site.
* Reinstall the Operating System
* Perform Updates to OS
* Restore All Data To Computer
* Install Common Applications, along with ANY supplied by customer.
* Back up Personal Data (Pictures, Documents, Music, etc)
On site can take up to 3 hours and is billed at $150
Off site next day is billed at $100, and same day off site is billed at $125.
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